Terms and conditions
Terms, Conditions, Data Protection, Return and Refund Policy
Data Protection
In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by CINCOASES PROYECTO SL with NIF B87292736 and registered office at C. ECHEGARAY 15, 1º, 28014, MADRID, for the purpose of responding to your inquiries and sending you related information that may be of interest. In compliance with current regulations, CINCOASES PROYECTO SL informs you that the data will be kept for the strictly necessary period to fulfill the aforementioned purposes.
Unless you notify us otherwise, we will assume that your data has not been modified, that you undertake to notify us of any variation, and that we have your consent to use it for the mentioned purposes.
CINCOASES PROYECTO SL informs you that it will process the data lawfully, fairly, transparently, appropriately, relevantly, limitedly, accurately, and up-to-date. Therefore, CINCOASES PROYECTO SL undertakes to take all reasonable measures to delete or rectify inaccurate data without delay.
According to your rights under the current data protection regulations, you may exercise the rights of access, rectification, restriction of processing, deletion, portability, and opposition to the processing of your personal data, as well as to the consent given for their processing, by writing to the postal address indicated above or to the email address reservas@tablaoflamenco1911.com.
Likewise, we inform you that you can contact the Data Protection Officer of CINCOASES PROYECTO SL by writing to the email address dpo.cliente@conversia.es or by calling 902877192.
You may contact the competent Supervisory Authority to file any claim you deem appropriate.
By submitting the data collection form, you accept the privacy policy of CINCOASES PROYECTO SL.
This text may refer to CINCOASES PROYECTO SL as Tablao Flamenco 1911.
Return and Refund Policy
A date change can be requested up to 24 hours before the start of the show.
If a ticket is canceled, Tablao Flamenco 1911 will refund 100% of the amount if it is communicated at least 24 hours before the start of the show. If it is communicated between 24 and 12 hours before the show, Tablao Flamenco 1911 will refund 50% of the amount.
There will be no right to a refund if the cancellation is notified less than 12 hours before the start of the show.
Tickets are not nominative and are transferable.
Tablao Flamenco 1911 is not responsible in case of loss, theft, or misplacement of the ticket.
Tablao Flamenco 1911 reserves the right to modify (date, time, and performers) or suspend the scheduled show if required by technical, artistic, or force majeure circumstances.
In case of modification or suspension of the show attributable to Tablao Flamenco 1911, the customer will be entitled to a refund of the ticket amount.
If cancellation insurance is purchased, the customer will be entitled to a refund of the ticket if they notify their intention to cancel the reservation up to 3 hours before the show. The insurance fee is non-refundable.
Tickets for special events, whose price exceeds €55, will have a different cancellation policy. Due to their exceptional nature, they will be refundable up to 10 days before the event, and if cancellation insurance has been purchased, up to one week before the event.
Refunds will be made using the same method of payment used for the purchase. However, Tablao Flamenco 1911 reserves the right to refund by another method if there is a reason to do so.
Payments
Tablao Flamenco 1911 guarantees that the payment and online shopping experience with us (tablaoflamenco1911.com) are secure and reliable through our payment gateways such as PayPal, Stripe, etc. Both international and European Union customers can use PayPal / Stripe as a payment method for their online purchases. You do not need to have an account with these platforms: you can link your debit card, credit card, or even, in the absence of a card, your bank account.
PayPal / Stripe is an easy and secure way to pay and receive payments without sharing your financial information. It is protected thanks to automatic encryption systems and the most advanced fraud protection systems on the market.
Gift Ticket
A date change can be requested for a Gift Ticket up to 24 hours before the start of the show.
If the Gift Ticket is canceled, Tablao Flamenco 1911 will refund 100% of the amount if notified 24 hours before the show. If notified 12 hours before the show, Tablao Flamenco 1911 will refund 50% of the amount.
There will be no right to a refund if the Gift Ticket is canceled less than 12 hours before the start of the show.
Gift Tickets are not nominative and are transferable.
Tablao Flamenco 1911 is not responsible in case of loss, theft, or misplacement of the Gift Ticket.
Tablao Flamenco 1911 reserves the right to modify (date, time, and performers) or suspend the scheduled show if required by technical, artistic, or force majeure circumstances.
In case of modification or suspension of the show attributable to Tablao Flamenco 1911, the customer will be entitled to a refund of the ticket amount.
Promotions. Children – Babies
Discounts on promotions are not cumulative unless otherwise stated.
Children between 3 and 12 years old will have a 50% discount on many shows, although this promotion may occasionally not apply, with prior notice from Tablao Flamenco 1911.
At events where children under 3 years old are given a 100% discount, they will not be allowed to occupy a seat. They must remain in their parents’ arms.
The number of children in a reservation (“children” includes all under 12) cannot exceed the number of adults.
Cancellation of Promotions
Tablao Flamenco 1911 reserves the right to cancel a promotion and not apply it if, for any reason, it considers that it should not be applicable. This applies to both purchased and non-purchased tickets.
If a ticket has been purchased with a non-applicable promotion and Tablao Flamenco 1911 informs the customer that such promotion should not be applied, the customer may request a full refund.
Contact
For inquiries, changes, or cancellations, contact Tablao Flamenco 1911 Customer Service at +34 914 91 50 56 or +34 650 635 125 (from 10:00 to 24:00) or email reservas@tablaoflamenco1911.com.
